At ICCAVARI, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal data when you interact with us:

Personal Information: Name, email address, phone number, billing and shipping address.

Payment Information: Card details and other payment data (processed securely by third-party providers; we do not store this information).

Order Information: Items purchased, order history, preferences.

Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders.

Provide customer support and respond to enquiries.

Send order confirmations, shipping updates, and relevant notifications.

Improve our website, products, and customer experience.

Send promotional offers or updates (only if you have opted in).

Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties to provide our services, such as:

Delivery partner (Royal Mail) for shipping orders.

Payment processors for secure transactions.

IT service providers that support our website and systems.

All third parties are required to keep your data secure and only process it to provide their services.

4. International Data Transfers

If you are outside the United Kingdom, your data may be transferred and stored in locations that provide adequate safeguards under applicable data protection laws.

5. Data Retention

We will only keep your data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Your Rights

Under the UK GDPR and other data protection laws, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request the deletion of your data where it is no longer necessary.

Object to processing for marketing purposes.

Request the transfer of your data to another service.

Withdraw consent at any time (for example, unsubscribing from emails).

To exercise your rights, contact us at: contact@iccavari.com

7. Cookies

Our website uses cookies to improve user experience, analyse traffic, and provide tailored content. You can manage or disable cookies through your browser settings, but this may affect site functionality.

8. Security of Your Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. The updated version will always be available on this page with the "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us: contact@iccavari.com

Last Updated: 19/08/2025 - ICCAVARI LTD